Hi kayembee and welcome to our community
Often when recording, the illusion of skipped screens
results. This is particularly evident when recording anything web
based. The reason is that Captivate is running on your local PC and
running very quickly. So you click a link on a web page and bingo!
Captivate grabs a screen capture. But the page doesn't update
immediately. Instead, the link resulted in a command being
transmitted to the web server. It is then processed and the page
changes as a result. So this often results in what appear to be
skipped screens.
The trick is to develop a feel for when this is happening and
supplement your auto capturing with occasional presses of the Print
Screen key to force Captivate to grab screens you think may have
been missed. Once you are finished recording, you then delete the
blank screens, leaving behind a decent recording.
Hopefully this helps a bit... Rick