• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I have downloaded the digital editions software from adobe, and now I have downloaded an etext for one of my classes and it wont open through digital editions because it says "error check authorization". even though it says i have successfully authorized

New Here ,
May 12, 2015 May 12, 2015

Copy link to clipboard

Copied

i could really use some help so I can get the work from my class done.

I have downloaded the digital editions software from adobe, and now I have downloaded an etext for one of my classes and it wont open through digital editions because it says "error check authorization". even though it says i have successfully authorized my computer under my adobe Id. So what do I do to get it to work?

Views

191

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 12, 2015 May 12, 2015

Copy link to clipboard

Copied

For this problem, you need to deauthorize and authorize ADE again.

For de-authorization:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

ADE will be deauthorized now.

Now Authorize ADE again. [Help ->Authorize Computer]

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again. [Help ->Authorize Computer]

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 13, 2015 May 13, 2015

Copy link to clipboard

Copied

LATEST

I'm sorry, but that d oesn't work under windows!

My regisrry Editor always says that it can't be found...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines