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I just installed Adobe Digital Editions for the first time. I want to use it to access Ebrary downloads, etc.
When I install the software it does not prompt me to give it any authorizatoin information. Instead, it installs already authorized to an unknown account. I am the only one who has ever used this computer. I do have Adobe Creative Cloud on this computer but haven't ever seen an ADE option linked to it.
I have tried to remove the authorization information but need the login and password to do this, and obviously, if I have no idea where it got the authorization information in the first place, I have no way to know the login information attached to it. I just want to pull that info and reauthorize so I can read my ebrary books. It's very frustrating that you need the login info to remove an account that you do not want.
I have uninstalled the software and reinstalled twice, with no improvement. I simply have no idea where it's pulling the account info from. The listed account is a long string on of numbers followed by " | 3M"
Any help would be appreciated.
TRoss
If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again [Help -> Authorize Computer].
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following reg
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If due to some reason, you are unable to deauthorize ADE, follow the below steps:
Mac:
1. Go-> Go to folder.
Go to folder dialog will appear.
2. Type ~/Library/Application Support/Adobe/Digital Editions
drag the activation.dat file to the trash.
ADE will be deauthorized now.
Now Authorize ADE again [Help -> Authorize Computer].
Windows:
Choose Start > Run.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept
Right-click the Adept key and choose Delete.
In the Confirm Key Delete dialog, click OK.
Your authorization will be deleted.
ADE will be deauthorized now.
Now Authorize ADE again.
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Thank you, this corrected the issue.
Tamra