My WebHelp is run on a Linux server. Most of my apostrophies
and quotes are being displayed as question marks.
I did discover that when cutting and pasting into RoboHelp,
in some cases, causes this problem. The solution being to go to
each individual quote or apostrophy and delete and retype it while
in RoboHelp.
However, the same issue is happening within Drop-down text,
which was not cut and pasted into RoboHelp.
Those are probably those MS Word "curly quotes." The best
thing to do is:
1. In WYSIWYG, type a space and double quote after one of
these beasties.
2. In True Code (or HTML in RH7), compare the code for the
two of them.
3. In Multi-File Find & Replace, replace all the bad ones
with good ones.
Note that you might have more than one "bad" version, so you
might have to repeat 1-3.
Hopefully Leon won't mind me interjecting here as he is
likely to be asleep! Dropdowns and Expanding text are slightly more
difficult to track down in the Truecode but once you know what to
look for they are OK.
If you position the cursor in the WYSIWYG at the start of the
drop down/expanding text, then go into the truecode you will see an
<a class=dropspot x-use-popup=#POPUP160338860> tag. Copy the
popup number (e.g. in this example 160338860) to your clipboard.
Then go to the top of your truecode and do a find (Ctrl + F) on the
number. you should find a DIV tag near the top of the topic with
the popup number following by the dropdown/expanding text.
RH supplies it's own find and replace tool in the Tools tab.
That said, most of us here prefer to use other tools such as
FAR or
BkReplacEm.