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I have an Adobe ID that I used to authorize my old computer. When I tried to authorize my new computer using the same Adobe ID I get a message saying I cant use the same one. I still use same email address so cant set up new Adobe ID.

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May 14, 2015 May 14, 2015

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I have an Adobe ID that I used to authorize my old computer. I no longer have that computer.  When I tried to authorize my new computer using the same Adobe ID I get a message saying I cant use the same one.  I still use same email address so cant set up new Adobe ID.

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Adobe Employee ,
May 14, 2015 May 14, 2015

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Please paste the error sanpshot

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