Adobe Flash Player Installation failed! Help Please!

[BryceM60]

I tried installing the latest version of Adobe Flash player for Mac OS X, it gets to about 75% then I get a failed message which has a link for troubleshooting.  I did everything on the troubleshooter, and I also quit all browsers plus enabled Safari. the only thing I can think of is I am installing Office for Mac.  Any help would be greatly appreciated.  Thank you in advance, Brycem60

[_maria_]

Hi BryceM60,

Are you using the online installer (gray background) or the offline installer (red background)?  What OS X version is this on?

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Maria

[BryceM60]

OSX, red box. I also tried to download it after all devices were quit. It's an easy app, it's so weird.

Thanks, Maria

[_maria_]

Hi BryceM60,

Please provide the FlashPlayerInstallManager.log located in ~/Users/Library/Logs and the install.log file located in /var/log.  The install.log file is a system file and contains all sorts of unrelated install logging and we only need the Flash Player related logs. Please see the FAQ Where do I find the Flash Player installation log on the Macintosh? for instructions on obtaining just the relevant logs.

Thank you.

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Maria