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Flash Player installation will not complete. Install file starts but stops with connection error. Windows XP on a PC. Firefox 38.0.1.

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May 18, 2015 May 18, 2015

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I DL the installer.

Run it from download file

Starts to installl, then stops.

Displays a a connection error.

Install won't complete

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correct answers 1 Correct answer

Adobe Employee , May 18, 2015 May 18, 2015

If you don't have Service Pack 3 installed, you may run into SSL connection problems.  WinXP SP2 and lower lack support for the secure cryptographic schemes used in 2015.

The troubleshooting guide below should help.  Try the links to the offline installers at the bottom of the guide.

Installation problems | Flash Player | Windows

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Adobe Employee ,
May 18, 2015 May 18, 2015

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If you don't have Service Pack 3 installed, you may run into SSL connection problems.  WinXP SP2 and lower lack support for the secure cryptographic schemes used in 2015.

The troubleshooting guide below should help.  Try the links to the offline installers at the bottom of the guide.

Installation problems | Flash Player | Windows

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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