HP replaced my main board and now I can't authorize my computer.

[wbardua]

My computer, an HP laptop, failed and HP replaced the main board. All my data and files were lost. Now I can't get ADE to authorize my computer. What can I do?

[shreya]

What is the exact error that you are getting ?

[wbardua]

The error message is: You can only authorize this computer with an Adobe ID hasn't been previously used to authorize any other computer or mobile devices. Please try again.

[shreya]

Which version of ADE you are using ??

[wbardua]

ADE 4.0