AE error: "Plugin could not be loaded"

[duncanrudd]

Hi there everybody,

I'm having an issue when trying to run Video Copilot's Element 3D v2 plugin. I'm currently engaged with their tech support team to try and resolve the issue but, at their suggestion, I'm throwing it up here as well in case anyone else has come across the same issue.

Issue:

Element installer appears to run fine. When applying the effect to a layer I get the following error - "After Effects error: plug-in "Element.aex" could not be loaded (126). (48::46)"

Specs:

AMD FX-8370 4.0 GHz

NVIDIA GeForce GTX 970

32 Gig RAM

Windows 7 Pro x64

So far I've tried:

Re-installing Element

Re-installing After Effects followed by re-installing Element

Rolling back to v1.6 of Element - this works

Many thanks in advance for any suggestions

Duncan Rudd

[duncanrudd · Accepted solution]

Issue resolved - it turned out to be a corrupt openCL.dll file. I replaced that file and everything works as expected now.

[Uncommoneight]

How did you identify and replace the openCL.dll file? i am having the exact same issue and i believe that is the problem.

[madhup86682870]

I deleted that openCL.dll file, Still its not working

Help me

[VinceHndz]

Thank you for the TIP... I tried to delete the video copilot folder and that did not work. I deleted both openCL.dll and openCL64.dll from the Program Files/NVIDIA Corporation/OpenCL . I ran a NVIDIA driver update for my video card a K4200. The update I ran was 355.85 and this fixed my issue. It did ask me to re-license the plug-in once I open After Effects but it is now working.

[kulukterna]

Solution that worked for me is here;

How to fix NVIDIA installer failed error to install Driver/Geforce Experience Easy (2016) - YouTube

Probably the reason is when you install a fresh copy of Windows 10 then it automatically connects Windows Update to get your graphic card driver.

What we need to do is to remove this driver with the tool given in that video in Safe Mode. This tool also disables driver update from Windows Update.

Install the graphic card driver from the package downloaded from Nvidia website.

Nvidia GTX 260, After Effects 2015, Element 3D 2.2.2.2140

[SV2 Post]

This worked for me like a champ! Thanks for the post. I had issue after Window Anniversary update and manual download of new nVidia driver did NOT work. But this method did resolve it just fine on M5000 card.