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the error message is:
Unable to download
error getting license, license server communication problem
E_auth_bad_device_key_or_PKCS12
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Me too!!
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checked back on the forum. One advised deauthorising your computer - I opened ADE then hit control/shift and d and the screen will come up to deauthorise. Deauthorised then reauthorised the computer and it worked. Good luck with yours!
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This worked for me! Thank you so much!!!
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Launch ADE
MAKE sure you are in library view [where you can see all the books listed]
Press "ctrl+shift+d" for Windows or "Cmd+shift+d" for Mac
Deauthorization dialog will come up.
once ADE is deauthorized,
Now again AUTHORIZE ADE
Help-> authorize computer.
Hope this works !!