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Can not download adobe flash player

New Here ,
May 20, 2015 May 20, 2015

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When I download adobe flash player "exe" file it appeares an error that the file can not be downloaded. Please help to find the answer.

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New Here ,
May 21, 2015 May 21, 2015

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Operating system is Windows XP,service pack 3,browser is Firefox 38.0.1,downloading flash player`s version is  17.0.0.188.Only I can not make the screenshotes about error.

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Engaged ,
May 21, 2015 May 21, 2015

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Did you try the following Adobe website? Go down to the bottom where it says, "Still having problems?", and click on the link for Firefox.

Installation problems | Flash Player | Windows

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New Here ,
May 21, 2015 May 21, 2015

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I did not try.That link is on adobe.com?Because I can not find it.

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Adobe Employee ,
May 21, 2015 May 21, 2015

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Hi blinkins29,


We are aware that the online installer is not working on some XP systems and are working to resolve the issue.  In the meantime, please use the offline installer posted to the tech note that Andy links to.

--

Maria

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