Problem: Unable to install the latest version of Flash Player.

[rond56693226]

Unable to download and install the latest version of Flash Player.  The installer downloads fine but the installer won't download the Flash Player. I continue to get a "connection error" message from the installer.  I've checked my DSL connection and it is performing correctly. I'm using Windows XP (32 bit) with FireFox 38.0.1 and Flash Player 17.0.0.169.  I had similar problems while installing the 17.0.0.169 version but after 3 or 4 attempts it finally downloaded and installed successfully. My Flash Player configuration is set to "Allow Adobe to install Flash Player".  I've tried closing both FireFox and my Norton On Line Security software during the install but I still get the same error message. Is the latest version Flash Player still compatible with Windows XP?  Is there a problem with Adobe servers being down? Thanks in advance for any suggestions on this problem!

[Atul_Saini]

Moving the discussion to Installing Flash Player

[andys75622553 · Accepted solution]

Try using the following Adobe link. Go down to the bottom where it says, "Still having problems?". Click on the link for your browser.

Installation problems | Flash Player | Windows

[rond56693226]

Thanks Andy!  Download and install worked just fine first try using the Firefox link.