- "have permanently lost view of my Table of Contents"
How so? It's permanently in the layout I have set up when I
want the TOC. It's not in the layouts I have for other tasks. The
point is the layout is now what I want which will not be the same
as you. We can both have what we want and we can have different
layouts for different tasks.
- The online help.
That is the Adobe standard so the RoboHelp team probably have
no say in it. They do know our opinion of it and I believe they
will make that known. The offline help is better but not beyond
reproach. That too will be addressed.
- Lack of respect. How they behave.
I have encountered nothing but respect but then again I deal
with them in a constructive way rather than going in guns blazing.
What do you mean by how they behave?
- Feedback
Just because every bit of feedback does not get acted on
immediately, does not mean you are not being listened to. Sometimes
it's priorities, sometimes the views of others will conflict with
yours. I do know though from speaking regularly to the RoboHelp
team that they are working crazy hours to improve RH in line with
the feedback they get.
It may not yet be perfect but it's a big step forward and
there's lots more to come.
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