Using RoboHelp 7 (which I just purchased), I went through a
semi-tutorial by Jen deHaan, titled Creating and Customizing Online
Documentation with RoboHelp. The product has changed significantly
since the last time I used it so I wanted to refresh my memory on
how to use RoboHelp. Grey matter combined with grey hairs and all
that other mystical stuff.
In doing so, I came upon some peculiarities—it could be
I simply do not quite understand.
I was trying to create a footer using the procedures
described in the tutorial, which involves putting a copyright
statement in the footer. Stepping outside the box, I added an em
dash to the copyright line instead of the copyright symbol.
Everything looked good until I went to view the pages using the
system browser (Firefox). Low and behold, the em dash appears as
“&emdash;”. I looked in the source, and sure
enough, between the word copyright and 2007 stood the phrase
“&emdash;”. So I changed the tag back to
“—” in the HTML output, thinking all would be
well.
I went back to RoboHelp to change the source documents and
the template to which the footer had been added in the first place.
I had to change the text in the template using HTML view, and every
time I switched back to Design view, RoboHelp would change it back
to the incorrect tag (it does the same with the en dash tag).
Why’d it do dat? How can I stop it?
I even tried coding — for the em dash, but RoboHelp
changed that back also.
Finally, I modify the file outside of RoboHelp using Wordpad.
When I looked at the topic page in HTML view, I noticed that
RoboHelp changed the “—” to
“—”. Now you really have to explain that
one to me???
Another situation that occurred while trying to correct the
problem. I decide to make the change in the template and reapply
the footer to the topic pages. However, when I applied the
template, the topic file changed the template, instead of the
template file changing the topic file. “I don’t know
what kind of ship you’re running here…” (Col.
Jessup from A Few Good Men)???
I do not have a clue as to what I am doing incorrectly. Can
anyone provide some sort of clue?
Nick Crenshaw