Copy link to clipboard
Copied
I installed the Adobe Presenter 7.0.7.
Adobe - Adobe Presenter : For Windows : Adobe Presenter 7.0.7 - English : Thank You
After selecting the Adobe Presenter Start Powerpoint 2010 license agreement screen was displayed.
But Pressing the "Accept button" of the license agreement screen does not have a reaction.
I forcefully closed the non-responsive PowerPoint2010.
It can not also be closed, it was only way to forced termination.
What should I do to accept the license agreement?
Please help.
Usage environment:
Windows7 64bit
Office 2010
Adobe Presenter 7.0.7
Hi There,
Can you try the steps in the below link and check if it resolves the issue :
http://blogs.adobe.com/captivate/2011/06/adobe-presenter-eula-issues.html
Regards,
Mayank
Copy link to clipboard
Copied
Please follow the steps as mentioned in the document linked below and let me know if that works.
https://helpx.adobe.com/creative-suite/kb/software-license-agreement-reappears-click.html
If it still gives you an error then you may create a new user account which has Administrator rights and then try to launch it again.
Regards,
Rajeev.
Copy link to clipboard
Copied
Thank you for support.
I changed the folder permissions and created a new account,but the problem did not resolve.
Would you have a solution that can be considered in the other?
Kind regards,
Copy link to clipboard
Copied
Did you also try to create a new user account with admin rights and then launch the product.
Regards,
Rajeev.
Copy link to clipboard
Copied
I have set a new user administrative privileges, but it does not work well.
Adobe Presenter folder also have already changed to full control.
Kind regards,
Copy link to clipboard
Copied
Hi There,
Can you try the steps in the below link and check if it resolves the issue :
http://blogs.adobe.com/captivate/2011/06/adobe-presenter-eula-issues.html
Regards,
Mayank
Copy link to clipboard
Copied
Hi Mayank-san,
I tried the steps(Step1 - Step3) that are described in the link you had you teach, but it does not work well.
Because there was described as IE compatibility issues, I changed to IE8 - 11 but it does not work again.
Would you have any other workaround?
Kind regards,
Takahito
Copy link to clipboard
Copied
Hi Takahito,
Can you try to reinstall Presenter 7.0.7 and check if still you have the same issues? Make sure you delete all the Presenter folders (if left ) from the machine after uninstalling and then restart the machine and reinstall it again.
Regards,
Mayank
Copy link to clipboard
Copied
Hi Mayank-san,
I confirm the deletion of the folder after the remove adobe presenter 7.0.7, was re-installed after the restart of the PC.
but it does not work well.
There was no problem when have installed in April 2014.
License is already purchased, but can not be used.
Is there another EULA accept way?
Kind regards,
Takahito
Copy link to clipboard
Copied
Hi Mayank-san,Rajeev-san,
Where it tried as steps on another PC, it was able to approve of the EULA.
I am sorry to have caused trouble.
Thank you for your cooperation.
Kind regards,
Takahito