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while trying to authorize computer & ebook reader I get the error message code: E_AUTH_NOT_READY

New Here ,
May 30, 2015 May 30, 2015

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Any ideas?

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Adobe Employee ,
May 31, 2015 May 31, 2015

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For this problem, you need to deauthorize and authorize ADE again.

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again [Help -> Authorize Computer].

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

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New Here ,
Jun 01, 2015 Jun 01, 2015

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Got it. Actually had older version of digital editions. Updated it & all was well. I do, however, have an issue with the navigation icon. When I touch it the reader goes back to the home screen instead of letting me find a page or chapter. I am hoping that deleting/re-adding the books now that the eBook is authorized will solve that. Thanks.

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From:"shreya" <forums_noreply@adobe.com>

Date:Mon, Jun 1, 2015 at 1:55 am

Subject:[Adobe Digital Editions] while trying to authorize computer & ebook reader I get the error message code: E_AUTH_NOT_READY

while trying to authorize computer & ebook reader I get the error message code: E_AUTH_NOT_READY

created by shreya in Adobe Digital Editions - View the full discussion

For this problem, you need to deauthorize and authorize ADE again.

 

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

 

Mac:

 

 

1. Go-> Go to folder.

Go to folder dialog will appear.

 

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

 

 

ADE will be deauthorized now.

Now Authorize ADE again .

 

 

 

 

Windows:

 

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

 

 

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

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