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FP17 Pepper debugger fails to install on Chrome 43.0.2357.65 (Windows 7)

Community Beginner ,
May 20, 2015 May 20, 2015

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My Flash Player was installed and worked nice, until yesterday. But now it's simply gone in Chrome and won't be installed again!

I followed the step explained in Re: FP17 Pepper debugger fails to install on Chrome 42 (OS X 10.8.5), and now Flash Player plugin simply fails to be loaded.

Also installed Flash Player (PPAPI) debugger does not appear in chrome://plugins result.

Google's bundled player works fine, but hey, you cannot debug with it!

What I tried:

* uninstalled and re-installed Flash Player debugger, not works. ("not works" means file swapping in the article above does not work, and the plugin does not appear in chrome://plugins )

* uninstalled Chrome and Flash Player and re-installed both of them, not works.

* uninstalled Chrome COMPLETELY WITH ITS ALL ADDED-ON PLUGINS and Flash Player, and re-installed Chrome and Flash Player (namely "Clean Install"), not works again.

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correct answers 1 Correct answer

Adobe Employee , May 21, 2015 May 21, 2015

Hi Lucia Ellan,

It seems Google has disabled the non-embedded PPAPI plugin in the latest version of Chrome (43).  The same PPAPI plugin version works in Chrome 42 but not Chrome 43.

I looked at Piyush's instructions (comment 20) at Re: FP17 Pepper debugger fails to install on Chrome 42 (OS X 10.8.5) and noticed an error with step 3.  Since Google Chrome is a 32-bit app (indicated by it being installed to Program Files (x86) on a 64-bit OS), 64-bit OS directory path and file should be C:\Windows\Sy

...

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Community Beginner ,
May 21, 2015 May 21, 2015

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Additional info: 2 more people in my development team have reported exact same issue after updating to Chrome 43. I'm going to report this to Chrome forum too.

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Adobe Employee ,
May 21, 2015 May 21, 2015

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Hi Lucia Ellan,

It seems Google has disabled the non-embedded PPAPI plugin in the latest version of Chrome (43).  The same PPAPI plugin version works in Chrome 42 but not Chrome 43.

I looked at Piyush's instructions (comment 20) at Re: FP17 Pepper debugger fails to install on Chrome 42 (OS X 10.8.5) and noticed an error with step 3.  Since Google Chrome is a 32-bit app (indicated by it being installed to Program Files (x86) on a 64-bit OS), 64-bit OS directory path and file should be C:\Windows\SysWow64\Macromed\Flash\pepflashplayer32_<current version>.dll, not 'C:\Windows\System32\Macromed\Flash\pepflashplayer64_<current version>.dll' which is the 64-bit PPAPI plugin.  I have fixed the directory path in the original post to the correct 32-bit directory path on 64-bit OS.  I have confirmed these instructions on Windows 7 with Chrome 43 and the PPAPI debugger was recognized.

Alternately, Opera also uses the PPAPI plugin and you can try using that for debugging purposes as well.

I also recommend filing a Google bug at Report an issue - Chrome Help.

--

Maria

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Community Beginner ,
May 21, 2015 May 21, 2015

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Thank you for correction on that step, Maria!

That solved (at least temporally, I mean, until Google resolves this) the issue. I already piled a report to the Google Chrome forum

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Adobe Employee ,
May 22, 2015 May 22, 2015

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HI Lucia Ellan ,


What is the bug number you filed with Google?

Thank you.

--

Maria

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Community Beginner ,
May 24, 2015 May 24, 2015

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I wrote this issue at Google Groups and the guy there suggested me to look at Issue 478056 - chromium - Flash player content-debugger does not appear in chrome://plugins/ - An op... , which is basically a MAC issue of same thing, but in Chrome 42. Also it worths to note that the issue is already more than a month old.

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Adobe Employee ,
May 26, 2015 May 26, 2015

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Hi Lucia Ellan ,


Thanks for the update.  It's interesting that Google pointed you to the Mac bug.  Google hasn't enabled the non-embedded PPAPI installer on OS X.  Since it worked before on Windows, but isn't working now, I consider this to be a new bug.  I did escalate this issue to our Product Manager last week and will forward him your latest comment with Google's suggestion.

If you do have a new bug number for the Windows issue, please send it to me and I'll forward it to our Product Manager to follow-up with Google.

Thank you.

--

Maria

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Community Beginner ,
May 28, 2015 May 28, 2015

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Hi,

Your solution seems promising, but your instruction are incomplete and I can't reproduce any success. Please provide us with the well defined steps, it will be usefull to the adobe/chrome dev team that seem to not have a hang on it.

Best regards

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New Here ,
Jun 02, 2015 Jun 02, 2015

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I'm running Win 8.1 64bit, and Chrome which is installed in "c:\Program Files (x86)\Google\Chrome\", however Windows Task Manager ('platform' column) reveals it's a 64-bit process. To make the Flash Player Debugger work I did the following:

  1. closed all browsers, then uninstalled all the flash players from my system (Uninstall Flash Player | Windows)
  2. downloaded and installed the lastest flash player debugger - "Download the Flash Player content debugger for Opera and Chromium based applications – PPAPI" (Adobe Flash Player - Downloads)
  3. installed the flash player
  4. switched the Chrome on, browsed to "chrome://plugins/", clicked "Details" a the top right corner, found "Adobe Flash Player " and copied the path (C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.81\PepperFlash\pepflashplayer.dll) to clipboard
  5. opened up the Explorer and browsed to the path from the previous step
  6. located the "pepflashplayer64_17_0_0_188.dll" file, since my Chrome is obviously 64bit. This file was illogically located in "c:\Windows\System32\Macromed\Flash\", unlike as you would expect (c:\Windows\SysWOW64\Macromed\Flash\), where instead the 32bit version of the file was located.
  7. I copied the "pepflashplayer64_17_0_0_188.dll" file to the path from the step 4 and renamed it to "pepflashplayer.dll"
  8. Made sure Flash plugin is enabled in "chrome://plugins/" tab.
  9. Restarted the browser, now the flash debugger works...

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Adobe Employee ,
Jun 02, 2015 Jun 02, 2015

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Hi Milos-MAD,


Thank you for the feedback.  I updated the instructions on the other thread with the 32-bit and 64-bit Flash Player locations on a 64-bit OS.

On a 64-bit OS, the 64-bit files are located at \Windows\System32 and the 64-bit files are located at \Windows\SysWoW64.  SysWow stands for Windows 32-bit on Windows 64-bit (WoW64 - Wikipedia, the free encyclopedia).  While it does seem illogical, it's the way Microsoft build it.

Thanks again for the feedback.

--

Maria

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