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why can't I disable authorization on adobe digital edition

New Here ,
Jun 04, 2015 Jun 04, 2015

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Hello.  I downloaded ADE, but I chose Adobe instead of Overdrive.  I keep trying to Erase Computer Authorization. I put in my password, and I keep getting the message that they're unable to erase authorization.  What can I do?  Can I completely remove ADE from my computr and start again?

Thanks.

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Adobe Employee ,
Jun 05, 2015 Jun 05, 2015

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Hi annar23468439,

Please post your query in Digital Edition community so that one of the experts could help you.

Adobe Digital Editions

Regards,

Anubha

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LEGEND ,
Jun 05, 2015 Jun 05, 2015

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[topic moved to ADE forum]

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Adobe Employee ,
Jun 05, 2015 Jun 05, 2015

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If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again [Help -> Authorize Computer].

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again. [Help -> Authorize Computer].

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