I had issues with something like this and the
CiceroUIWndFrame issue here (
http://tinyurl.com/2522ao)
My first thought is about your user having Admin access to
the PC, and also checking to make sure they have write access to
the PC (yes, somehow a collegue was given read only access to C
drive...
). If the user doesn't have Admin access, you might
need to uninstall and re-install RH - Rick or someone else might be
able to confirm if this is necessary.
Also, I remember something about Handwriting and Speech
options and Data Execution Prevention. (Sorry I'm being so vague -
there were a number of issues that all cropped up at the same time,
and I can't remember which order they occured.)
I can't find my notes, but I think I uninstalled the
Handwriting and Speech options in Office, as we don't use them
anyway.
I can't remember what I did for DEP. Data Execution
Prevention is under Control Panel > System > Advanced tab
> Performance Settings. I think it was only a problem of PCs
that supported hardware DEP (there is a note at the bottom of the
window if the PC DOESN'T support hardware DEP), and I specified RH
as an exception? But I'm not 100% certain of this.