License Server Communication Error

[RoseVan]

Hi. I have downloaded Adobe Digital Editions and it is working correctly for a number of eBook titles I have but a new digital book which I am trying to open returns the following error: Error getting License. License Server Communication Problem:  E_ACT_NOT_READY. The book vendor is adamant that the problem is not on their side. I have downloaded Digital Editions a couple of times, hoping that it will resolve the error, but has not.

I am using Mac OS 10.8.5 and version 3.0.86 of Digital Editions.  Any advice on how I can trouble shoot please? Thanks, Rose

[khart55]

Did anyone every get back to you about what the below warning is? I am having the same issue.

Error getting License. License Server Communication Problem:

E_ACT_NOT_READY

[shreya]

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

[elevonic]

I posted exactly the same question on the 6th June, still no reply to my one. I'll try the above answer which I've now spotted purely by chance.

[elevonic]

Nope, didn't work for me, any other ideas?

[elevonic]

My error message is slightly different, which may be relevant "Unable to Download. Error getting license. License server communication problem. E_ADEPT_DOCUMENT_TYPE _UNKNOWN