• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Activation...

New Here ,
Jun 09, 2015 Jun 09, 2015

Copy link to clipboard

Copied

I have just activated my account and am trying to download a book.  Every time I get the message Error! Check activation.  What do I do?  Everything is activated, or am I missing something?

Views

312

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

I am having the same exact issue.

I did uninstall and re-install the ADE., deauthorize and reauthorize my computer.
Nothing worked though so far. still getting the same error message.
Help please!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 11, 2015 Jun 11, 2015

Copy link to clipboard

Copied

Hello,

Please download the latest ADE 4.0.3.117585

http://www.adobe.com/solutions/ebook/digital-editions/download.html

For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 12, 2015 Jun 12, 2015

Copy link to clipboard

Copied

LATEST

i am also getting the error check activation issue.  i downloaded the newest version and when i try to deactivate ADE i get a message saying cannot deactivate try again later.  i have tried numerous times and it will not deactivate.  What now?  it tells me i have the incorrect password but i've already done a "reset" of my password and tried the new password and no luck.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines