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I cannot downlaod latest version of Reader. I get as far as (..allow... to make changes to computer..) then nthng else happens. I have tried all the reccommended suggestions.

Guest
Jun 15, 2015 Jun 15, 2015

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Can't finish download of latest version of Reader. It stops after asking to allow program to make changes to computer. Nothing happens after that.  am using Windows 7.  Please help

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Adobe Employee ,
Jun 15, 2015 Jun 15, 2015

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Please share the scrrenshot

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Guest
Jun 17, 2015 Jun 17, 2015

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Thanks for your response. I really don't have a screenshot. What happens after I go through all the steps as instructed the last being to allow the program to make changes to my computer, a blank window "Adobe Download Manager" appears and nothing happens after that. I do not get any error messages. I have antivirus programs turned off. I find this frustrating as I deleted version XI as I at first thought that to be the problem as I been told you can't have two versions simultaneously. Can you please help me.

Bernard

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New Here ,
Jul 02, 2015 Jul 02, 2015

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The same thing is happened to me; Adobe download manager doesn't start; it happens with Flash Player as well.

I think this stuff began after problem with the passwords theft.

Aldo

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