when I downloaded e-book from a public library I have a message Connection Error Detected Digital Ed

[ruadobename]

When I downloaded an e-book from  a public library I have a message:

Connection Error Detected

Digital Editions could not connect to the fulfillement server. Please make sure you are connected to the Internet

But I am connected.

[DemelzaPoldark]

Help!  I am having the same problem as well.  I had ADE 3.0 installed & it was still working properly about 3 weeks ago.  When I tried to open a book I had downloaded from our library yesterday, I got the connection error, cant connect to the fulfillment server, make sure you are connected to the internet.   I have tried uninstalling 3.0, reinstalling it, uninstalling & updating to 4.0.3, and I am still getting the same error message.  I can open a sample book I downloaded from from Adobe, but books from my library won't transfer & open.  I have also tried to deauthorize my computer so I can reauthorize it & I get a check internet connection message. 

[DemelzaPoldark]

Try running ADE from your admin account on your computer.  That ended up working for me.  I tried all the fixes on here, did the control shift d to deauthorize & then couldn't authorize again, got can't connect to the activation server.  When I went into it from my admin account & had to click on help, deauthrorize & then authorize.  I could then add the borrowed library book & transfer it to my Kobo Glo.