i can't download my ebook as it says E_LIC_ALREADY_FULFILLED BY ANOTHER USER

[crystalc84409271]

i can't download my ebook as it says E_LIC_ALREADY_FULFILLED BY ANOTHER USER

[dominic_michael]

This error message will appear if the downloaded ACSM file is already fulfilled by another user account. If is a freshly downloaded book, please contact the store.

[bkladko]

Hi, I'm having the same problem, trying to download the same book to a second device, using the SAME ADOBE ID. I just tried Adobe online support, and they referred me here.

[dominic_michael]

Please check in the device you initially fulfilled for the default Adobe ID.

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