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adding a second e-reader

New Here ,
Jun 16, 2015 Jun 16, 2015

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Purchased a 2nd Kobo e-reader.  Can see it in ADE but can't download books - get an error message.  How do I set it up correctly.?

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Adobe Employee ,
Jun 16, 2015 Jun 16, 2015

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What is the error message you are getting? If possible share the screenshot of the error message.

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New Here ,
Jun 17, 2015 Jun 17, 2015

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The error message is "COPY NOT ALLOWED - No Permission to copy the book"

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Adobe Employee ,
Jun 18, 2015 Jun 18, 2015

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This book might have set with the permission to read in a single device only. In Library mode, right click on the book and select Item Info.

If viewing permission is set to Single device, you can't Copy to another device.

CopyPermission1.png

CopyPermission2.png

CopyPermission3.png

Hope this helps you.

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New Here ,
Jun 18, 2015 Jun 18, 2015

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Thanks, I checked the book.  It says"Viewing: On any device until 7/7/2015 6:07PM".   It is a library book.  After receiving your email and checking this information I successfully  downloaded the book to the older Kobo.  Can you have two Kobo readers on one account?  The new Kobo is to replace my older Sony ereader.  My wife also has a Kobo ereader.

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New Here ,
Jun 18, 2015 Jun 18, 2015

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I was able to download a book from the Kobo book store through ADE and it copied fine to the new Kobo ereader

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