I get an error message "adobe digital editions has stopped working". What should I do so I can read the books I bought?

[johnb64342829]

I get an error message "Adobe Digital Editions has stopped working".  This happens when I try to open the ebooks I bought.

John

[johnb64342829]

Never mind but thanks anyway.  I think I fixed the problem by uninstalling an old version (3.0) and installing 4.0.  Just took a while to find it.

John

[shreya]

Hello,

Please download the latest ADE 4.0.3.117585

http://www.adobe.com/solutions/ebook/digital-editions/download.html

Some of the crashes have been fixed in this release.

Thanks for being the part of product improvement.

[johnl99489829]

I have this same problem.  ADE crashes when I connect to my Nook Color, or on starting if the Nook is already connected to the computer.  I have the recommended firmware version.  Any more suggestions?

[shreya]

Please download the latest ADE 4.0.3.117585

http://www.adobe.com/solutions/ebook/digital-editions/download.html

Some of the crashes have been fixed in this release.

[johnl99489829]

That is the version that I have. I used to be OK on an older version. Due

to some disk problems, I had to reload various software including ADE. I

downloaded the current version and have since been unable to connect to my

Nook color. The new ADE detected the existence of old ebook info on my PC,

and I told it to convert them. Everything is OK until I connect the Nook,

then ADE freezes. If the Nook is connected when I start ADE, it displays

none of the ebook info and freezes. Any other suggestions?

[shreya]

Restart your machine

Launch ADE

Now connect Nook to ADE

Hope this works !!

[johnl99489829]

Restarting the machine did nothing.

My solution:

Uninstall ADE.

Manually (through explorer) delete .adobe.digital.editions on the Nook Color

Download ADE version 3

Deauthorize ADE

Download another book and authorize ADE.

Now I am running again, on ADE version 3.