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I have an adobe account, but when I try to authorize my computer, it won't accept my login and gives me an error message. How do I fix this so that I can see the book that I purchased?
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"an error message" doesn't tell us anything.
Also, is this about Adobe Reader, or Digital Editions?
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this is about adobe digital edition
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hello??
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Hello! This is forum, not a chat room - you cannot expect instant replies. I was in the train when you posted your reply...
[topic moved to ADE forum]
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I'm sorry I was under the impression we were chatting. I have attempted multiple times to authorize my computer with my adobe id in order to use the digital editions to read my ebook I purchased today. Every time I get the same activation error message. Is this something you can help me with? If not is their a contact number for someone who can?
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The download request has expired. Make sure the time, date, and time zone settings are correct and try again. If the download still fails, obtain a new acsm file.
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The screen on the right is the error message that I keep getting.
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I have recently been having all kinds of problems with ADE. I have had ADE 3.0 installed for quite some time with no problems until very recently. Long story short I ended up deauthorizing ADE, and then couldn't authorize my computer again. I tried everything, uninstalling, reinstalling, rebooting, nothing worked. Finallly went into my administration account and ADE showed as authorized, but when I tried to add a library book it told me it wasn't authorized, so I deauthorized in my admin account, and reauthorized and it worked. Tried to add the book, and it transferred, then plugged in my Kobo Glo & was able to add the book to it as well. When I change from my admin account to the one I normally use, the book I just added doesn't show, & ADE doesn't show as authorized. None of it makes sense, but try running from your admin account and it may work for you as well.