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When I downloaded an e-book from a public library I have a message:
Connection Error Detected
Digital Editions could not connect to the fulfillement server. Please make sure you are connected to the Internet
But I am connected.
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Help! I am having the same problem as well. I had ADE 3.0 installed & it was still working properly about 3 weeks ago. When I tried to open a book I had downloaded from our library yesterday, I got the connection error, cant connect to the fulfillment server, make sure you are connected to the internet. I have tried uninstalling 3.0, reinstalling it, uninstalling & updating to 4.0.3, and I am still getting the same error message. I can open a sample book I downloaded from from Adobe, but books from my library won't transfer & open. I have also tried to deauthorize my computer so I can reauthorize it & I get a check internet connection message.
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Try running ADE from your admin account on your computer. That ended up working for me. I tried all the fixes on here, did the control shift d to deauthorize & then couldn't authorize again, got can't connect to the activation server. When I went into it from my admin account & had to click on help, deauthrorize & then authorize. I could then add the borrowed library book & transfer it to my Kobo Glo.