problems installing the update for Flash Player on my Mac (OS X 10.9.4)

[LarryASVT]

Im have problems installing the update for Flash Player on my Mac (OS X 10.9.4). I download the update from Adobe's site. I click the install button and wait until the progress bar is complete. At that point it says installation has failed, Click Finish.

[_maria_]

Hi LarryASVT,

I'll need to get some log files from you to investigate further.  Please see the FAQ Where do I find the Flash Player installation log on the Macintosh? and provide all four files (install.log, FlashInstall.log, Adobe_ADM.log, and Adobe_GDE.log) files.  Please read through the FAQ before doing anything to prevent you from having to run the installer multiple times to obtain all the required information.  The FAQ contains a link to instructions for uploading the files.  Once that is done, please post the link to the files in your reply.

Thank you.

--

Maria