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adobe flash player update Version 18.0.0.160 for mac 10.10.3 failed?
even the tech support for Apple could not help me fix this!
what to do?
adobe cust service is not available!
?????
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Hi swamib44517384,
What is the error that is returned when installing Flash Player. A screenshot (see How to post a screenshot in the forum) of the error is most helpful.
--
Maria
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The error message is .... Adobe Flash Player: Installation failed. Not enough permissions to write to disk.
and then.... when trying to uninstall and try another install...You can’t open the application “Uninstall Flash Player OSX” because PowerPC applications are no longer supported.
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Thanks Maria.
The error message is .... Adobe Flash Player: Installation failed. Not
enough permissions to write to disk.
and then.... when trying to uninstall and try another install...You can’t
open the application “Uninstall Flash Player OSX” because PowerPC
applications are no longer supported.
please help! <https://forums.adobe.com/message/7656102#>
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Hi swamib44517384,
I've seen a few posts on this issue recently, although, I haven't seen a definitive solution that works for everyone. You'll need to try a couple different solutions to see what works for you. Here are some related posts (from here and the Apple forums):
Please post back if any one of these worked for you, or if you're still having problems.
Thank you.
--
Maria
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Hi I followed the video of Chris and had the same problems as the other guy. Nothing was coming on the list after my flags...
So here are the results of previous attempts at this update earlier in the day. I have tried 5-6 times and have several downloaded files for update....
Jun 17 01:11:12 gurudev.local softwareupdated[205]: BackgroundActivity: Starting Background Check Activity
Jun 17 01:12:17 gurudev.local softwareupdated[205]: BackgroundActivity: Finished Background Check Activity
Jun 17 11:12:17 gurudev.local softwareupdated[205]: BackgroundActivity: Starting Background Check Activity
Jun 17 11:12:17 gurudev.local softwareupdated[205]: BackgroundActions: Automatic check parameters: autoDownload=NO, autoConfigData=YES, autoCriticalInstall=YES
Jun 17 11:12:17 gurudev.local softwareupdated[205]: SoftwareUpdate: Fired early. Next check=6/17/15, 5:45 PM (interval=86280.000000, A/C=YES)
Jun 17 11:12:17 --- last message repeated 1 time ---
Jun 17 11:12:17 gurudev.local softwareupdated[205]: BackgroundActivity: Finished Background Check Activity
Jun 17 14:15:14 gurudev.local softwareupdate_firstrun_tasks[84]: swscan.apple.com is available: TRUE
Jun 17 14:15:14 gurudev.local softwareupdated[206]: softwareupdated: Starting with build 10.10.3 (14D136)
Jun 17 14:15:15 gurudev.local softwareupdated[206]: BackgroundActivity: Activity check-in with Interval 21600
Jun 17 14:15:15 gurudev.local softwareupdated[206]: Adding client SUUpdateServiceClient pid=84, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Jun 17 14:15:15 gurudev.local softwareupdated[206]: Removing client SUUpdateServiceClient pid=84, uid=200, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_firstrun_tasks)
Jun 17 14:17:55 gurudev.local /Applications/Parallels Access.app/Contents/MacOS/pm_ctl[358]: Checking
Jun 17 14:17:56 gurudev.local /Applications/Parallels Access.app/Contents/MacOS/pm_ctl[380]: Users saved RunAtLoad mode is set to: 1
Jun 17 14:18:04 gurudev.local softwareupdate_notify_agent[410]: Running for LoginDone
Jun 17 14:18:04 gurudev.local softwareupdate_notify_agent[410]: AssertionMgr: Take com.apple.softwareupdate.NotifyAgentAssertion assertion with type BackgroundTask for pid 410
Jun 17 14:18:04 gurudev.local softwareupdated[206]: Adding client SUUpdateServiceClient pid=410, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Jun 17 14:18:04 gurudev.local softwareupdate_notify_agent[410]: Notifying with params: {
UpdateNotificationsOnly = 1;
}
Jun 17 14:18:04 gurudev.local softwareupdate_notify_agent[410]: appstoreupdateagent notified
Jun 17 14:18:04 gurudev.local softwareupdate_notify_agent[410]: AssertionMgr: Cancel com.apple.softwareupdate.NotifyAgentAssertion assertion for pid 410
Jun 17 14:18:04 gurudev.local softwareupdated[206]: Removing client SUUpdateServiceClient pid=410, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdate_notify_agent)
Jun 17 14:18:05 gurudev.local softwareupdated[206]: Adding client SUUpdateServiceClient pid=413, uid=501, installAuth=NO rights=(), transactions=0 (/System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Resources/storeassetd)
Jun 17 17:07:42 gurudev.local softwareupdated[206]: BackgroundActivity: Starting Background Check Activity
Jun 17 17:08:47 gurudev.local softwareupdated[206]: BackgroundActivity: Finished Background Check Activity
Marker - Jun 17, 2015, 5:43:39 PM
Marker - Jun 17, 2015, 5:43:40 PM
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That may not help... I looked for Adobe files....
Install Manager.app" -> "/Volumes/Macintosh HD/Applications/Utilities" Final name: "Adobe Flash Player Install Manager.app" (Flags used: kFSFileOperationDefaultOptions,kFSFileOperationSkipSourcePermissionErrors,kFSFileOperationCopyExactPermissions,kFSFileOperationSkipPreflight,k_FSFileOperationSuppressConversionCopy)
Mar 10 13:55:22 localhost OSInstaller[416]: (NodeOp) Move "/Volumes/Macintosh HD/Recovered Items/Library/Application Support/Adobe/Flash Player Install Manager" -> "/Volumes/Macintosh HD/Library/Application Support/Adobe" Final name: "Flash Player Install Manager" (Flags used: kFSFileOperationDefaultOptions,kFSFileOperationSkipSourcePermissionErrors,kFSFileOperationCopyExactPermissions,kFSFileOperationSkipPreflight,k_FSFileOperationSuppressConversionCopy)
Mar 10 13:55:23 localhost OSInstaller[416]: (NodeOp) Move "/Volumes/Macintosh HD/Recovered Items/private/var/db/receipts/com.adobe.pkg.FlashPlayer.bom" -> "/Volumes/Macintosh HD/private/var/db/receipts" Final name: "com.adobe.pkg.FlashPlayer.bom" (Flags used: kFSFileOperationDefaultOptions,kFSFileOperationSkipSourcePermissionErrors,kFSFileOperationCopyExactPermissions,kFSFileOperationSkipPreflight,k_FSFileOperationSuppressConversionCopy)
Mar 10 13:55:23 localhost OSInstaller[416]: (NodeOp) Move "/Volumes/Macintosh HD/Recovered Items/private/var/db/receipts/com.adobe.pkg.FlashPlayer.plist" -> "/Volumes/Macintosh HD/private/var/db/receipts" Final name: "com.adobe.pkg.FlashPlayer.plist" (Flags used: kFSFileOperationDefaultOptions,kFSFileOperationSkipSourcePermissionErrors,kFSFileOperationCopyExactPermissions,kFSFileOperationSkipPreflight,k_FSFileOperationSuppressConversionCopy)
Mar 10 13:55:25 localhost OSInstaller[416]: (I) Examined : /Volumes/Macintosh HD/Recovered Items/private/var/db/receipts/com.adobe.pkg.FlashPlayer.bom
Mar 10 13:55:25 localhost OSInstaller[416]: (I) Examined : /Volumes/Macintosh HD/Recovered Items/private/var/db/receipts/com.adobe.pkg.FlashPlayer.plist
Apr 4 18:40:26 gurudev.local installer[3988]: Product archive /Volumes/Flash Player/Install Adobe Flash Player.app/Contents/Resources/Adobe Flash Player.pkg trustLevel=202
Apr 4 18:40:28 gurudev.local installer[3988]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Flash%20Player/Install%20Adobe%20Flash%20Player.app/Contents/Resources/Adobe%20Flash%20Player.pkg#AdobeFlashPlayerComponent.pkg
"PKLeopardPackage <file://localhost/Volumes/Flash%20Player/Install%20Adobe%20Flash%20Player.app/Contents/Resources/Adobe%20Flash%20Player.pkg#AdobeFlashPlayerComponent.pkg>"
Apr 4 18:40:28 gurudev.local installd[3172]: PackageKit: Extracting file://localhost/Volumes/Flash%20Player/Install%20Adobe%20Flash%20Player.app/Contents/Resources/Adobe%20Flash%20Player.pkg#AdobeFlashPlayerComponent.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/4FE46B2B-7E53-4ED4-B366-B4439CE2FCAE.activeSandbox/Root, uid=0)
Apr 4 18:40:28 gurudev.local installd[3172]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.N3TGss/Scripts/com.adobe.pkg.FlashPlayer.A5wjQS
Apr 4 18:40:30 gurudev.local installd[3172]: PackageKit: Writing receipt for com.adobe.pkg.FlashPlayer to /private/var/db/receipts
Apr 4 18:40:30 gurudev.local installd[3172]: PackageKit: Touched bundle /Applications/Utilities/Adobe Flash Player Install Manager.app
Apr 4 18:40:30 gurudev.local installd[3172]: Installed "Adobe Flash Player" ()
Apr 4 18:40:31 gurudev.local installer[3988]: PackageKit: Registered bundle file:///Applications/Utilities/Adobe%20Flash%20Player%20Install%20Manager.app/ for uid 0
Apr 14 17:42:12 gurudev.local installer[7221]: Product archive /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPUnpackPath/Install Adobe Flash Player.app/Contents/Resources/Adobe Flash Player.pkg trustLevel=202
Apr 14 17:42:13 gurudev.local installer[7221]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPUnpackPath/Install%20Adobe%20Flash%20Player.app/Contents/Resources/Adobe%20Flash%20Player.pkg#AdobeFlashPlayerComponent.pkg
I hope that helps... sorry I am doing my best....
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Hi swamib44517384,
The contents of the install.log file for Jun 17 don't have any Flash Player content in them. Your second post is from previous installs, so this won't help with the current issue.
Did you view the links I posted previously, for users with similar error?
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Maria