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I need to talk to a live person at Adobe. Is there a phone number or an email address with which to accomplish this?

New Here ,
Jun 22, 2015 Jun 22, 2015

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I need to talk to a person at Adobe regarding a question to which I cannot find any answer on any prescribed "help" line.  Is it possible to speak to an Adobe support person directly via phone or email?  If so, how is this accomplished?

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Adobe Employee ,
Jun 22, 2015 Jun 22, 2015

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Hi moniquek31060871,

Adobe does not provide phone/email support for free products such as Flash Player.  In order to provide assistance, please provide the following information:

  • Your operating system & version
  • Your web browser(s) & version
  • Your Flash Player version, either currently installed, or version you're attempting to install
  • Explain your problem in step-by-step detail if possible
  • If you get error messages, provide a screenshot: http://forums.adobe.com/thread/1070933

Thank you.

--

Maria

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