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New hard drive

New Here ,
Jun 23, 2015 Jun 23, 2015

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I am trying to set up a 2nd ereader on my PC with ADE.  I found out my computer isn't authorized. When I follow the directions to activate, I get the an Activation Server Error  code: E_AUTH_NOT_READY.  I just had to replace my hard  drive so can't deactivate my old computer. Info says to contact Adobe.

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Adobe Employee ,
Jun 23, 2015 Jun 23, 2015

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Hi there,


Please see help here - https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

You can also Contact Customer Care to help you with the activation, click on Still need help? Contact us. to get connected to staff online.

^Ani

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New Here ,
Jun 23, 2015 Jun 23, 2015

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I deactivated the current computer and then re activated it with no problem.  I still cannot download a library book to my ereader.

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