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HELP WITH FLASH PLAYER DOWNLOAD

Community Beginner ,
Jun 24, 2015 Jun 24, 2015

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Hi.I go and download Flash Player.3rd step says its done. Go the programs and its not there. Try to watch videos and need to update comes on screen.

I've tried all the steps on line. It also says not loaded after all the thinks to try. PLEASE HELP! Been at this for days!

Thanks!

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correct answers 1 Correct answer

Advocate , Jun 24, 2015 Jun 24, 2015

Please provide the additional information listed below so someone can better assist you:

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Advocate ,
Jun 24, 2015 Jun 24, 2015

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Please provide the additional information listed below so someone can better assist you:

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Community Beginner ,
Jun 24, 2015 Jun 24, 2015

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Windows 7 home premium. Internet Explorer 11.Flash Player 18 is what I'm trying to load.

I tried to view a video on Facebook.Wont open. Says try later or help. Go to help tell me I don't have Flash Player. Try to download.Goes threw the 3 steps and tells me I'm successful .. Go back to the same video and same thing all over.

I've done the  all the steps on the Adobe site. Nothing so far has worked. I hope I'm giving you the info ya need.

Thanks

David

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Community Beginner ,
Jun 24, 2015 Jun 24, 2015

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I have tried The troubleshooting windows installations. Flash player help also.

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Community Beginner ,
Jun 24, 2015 Jun 24, 2015

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Have gone to face book help. Will do HTMLS video.Wont do HTML5 video.

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Advocate ,
Jun 25, 2015 Jun 25, 2015

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Go try and do an uninstall first:

http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

then go here:

Installation problems | Flash Player | Windows

download the ones for IE ( bottom of page )

reboot

Install the files.

post any error messages as screenshots

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Adobe Employee ,
Jun 25, 2015 Jun 25, 2015

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Hi Carm01,

Thanks for helping David with the problem.

Regards

Piyush

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