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flash player cannot be downloaded

New Here ,
Jun 25, 2015 Jun 25, 2015

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I hv windows 7 ultimate with Internet Explorer 11   I had adobe flash player installed but it suddenly stopped working

I hv now uninstalled it from the control panel and tried to download it again but I am not able to do so and receive the error msg saying it cannot be downloaded

pls help me

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New Here ,
Jun 25, 2015 Jun 25, 2015

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anyone there

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Adobe Employee ,
Jun 26, 2015 Jun 26, 2015

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Hi Recokk

Can you please upgrade to latest version of Flash Player to see if this problem gets resolved. Please find the installer at location Installation problems | Flash Player | Windows

--

Piyush

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New Here ,
Jun 26, 2015 Jun 26, 2015

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Thank you for your reply to my query.  I hv now solved my issue.  As it turned out my anti-virus software had disabled the running of the player on my browser.  I enabled it and the whole problem went away.  Once again thanks.

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Adobe Employee ,
Jun 27, 2015 Jun 27, 2015

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Ah Yes, Antivirus if not updated sometimes blocks the flash player installation.

Can you please confirm if you were downloading Flash Player from get.adobe.com?

Thanks

Piyush

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