Hi conric and welcome to our community
Captivate and Camtasia both would appear to offer the same
functionality. I mean, you start each application, record the
screen action, then stop recording and produce an output that may
be placed on a server, CD or otherwise distributed for viewing by
end users.
However, each product does its job in a dramatically
different manner. With Camtasia, it is literally like using a
computer based camcorder. You begin recording and it does capture
everythng on the screen. But this comes at a price. What you
capture isn't all that easily edited later. Certain elements aren't
automatically added in for you by the application. Captivate
records by sensing events and grabbing screen shots along the way.
Sometimes it will appear to miss things. When you see this
happening, it's a good idea to supplement Captivate's recording
with presses of the Print Screen key. After all, it is much easier
to pare out extra bits than it is to add them in later.
Cheers... Rick