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unable to use Adoble Flash Player

New Here ,
Jul 02, 2015 Jul 02, 2015

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Could someone help me how to enable Adobe Flash Player. It is disabled by Firefox and I can't even install a new version of it. It reaches to 40-50% of installation and it shows me a message unsuccessfull installation.

I repeated it many times but in vain.

My Windows is XP

Browser: Firefox

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Community Beginner ,
Jul 02, 2015 Jul 02, 2015

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I have exactly the same problem but with Windows 7 on two different computers. I have found no solution.flash_screenshot.jpg

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Adobe Employee ,
Jul 03, 2015 Jul 03, 2015

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Hi davidw5351737‌,

Well,

Grab the Uninstaller here:

http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

run it; it will uninstall ALL flash player versions

Next let make sure you have the correct processes closed.

Open a CMD prompt Run a Command as Administrator from the Windows 7 / Vista Run box

copy/paste the following one by one or make a bat file to do it all in one step How to Write a Batch File (with Examples) - wikiHow

taskkill.exe /im plugin-container.exe /f

taskkill.exe /im firefox.exe /f

taskkill.exe /im iexplore.exe /f

taskkill.exe /im flash* /f

taskkill.exe /im battle* /f

That should close any flash dependent programs ( that I know of )

next in the cmd window do the following:

ATTRIB -H -S -R C:\Windows\System32\Macromed\Flash /s /d

ATTRIB -H -S -R C:\Windows\SysWOW64\Macromed\Flash /s /d

rmdir "C:\Windows\System32\Macromed\Flash" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Adobe\Flash Player" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Macromedia\Flash Player" /s /q

IF exist C:\Windows\SysWOW64 rmdir "C:\Windows\SysWOW64\Macromed\Flash" /s /q

( note IF you are on 32 bit you can eliminate anything with sysWOW64 )

Next try installing the files at the bottom of this page one by one.

Installation problems | Flash Player | Windows

Hopefully that will get you up and running. ( why Adobe does not provide a bat file and automate it is beyond me to simplify it for end users)

Good luck

Piyush

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