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won't let me install flash player

New Here ,
Jun 30, 2015 Jun 30, 2015

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I have windows XP..and use Firefox(the plug-in works fine)....I have tried everything......keeps saying Adobe download manager has encountered a problem and needs to close....tried all the offline links,does the same thing 

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Adobe Employee ,
Jun 30, 2015 Jun 30, 2015

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Hi catniprosesā€Œ,

Try restarting your system if you haven't done so.

If that doesn't work please feel free to uninstall flash player using Uninstall Flash Player | Windows and install using Flash Player for your browser from page - Installation problems | Flash Player | Windows

--

Piyush

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New Here ,
Jul 01, 2015 Jul 01, 2015

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It says I need this:


System requirements

Adobe Flash Player 18

MicrosoftĀ® WindowsĀ®

  • 2.33GHz or faster x86-compatible processor, or IntelĀ® Atomā„¢ 1.6GHz or faster processor for netbooks
  • MicrosoftĀ® WindowsĀ® XP (32 bit), Windows Server 2008 (32 bit), Windows VistaĀ® (32 bit), Windows 7 (32 bit and 64 bit), Windows 8 (32 bit and 64 bit), or Windows Server 2012 (64 bit)
  • Internet Explorer 8.0 or later, Mozilla Firefox 17 or later, Google Chrome, or Opera 11
  • 512MB of RAM (1GB of RAM recommended for netbooks); 128MB of graphics memory

But I have this:

AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ 1.99 GHz, 896 RAM



Can I update Adobe Flash Player?

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New Here ,
Jul 01, 2015 Jul 01, 2015

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I did finally uninstall the flash player thinking I could just reinstall it.....didn't work......keeps giving me "the Adobe download manager has encountered a problem and must close". It also says that when I try to update my Adobe Reader also....I just cannot figure out why the Adobe download manager has anything to do with it all of a sudden....It's been doing updates fine up till now....

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New Here ,
Jul 01, 2015 Jul 01, 2015

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New Here ,
Jul 02, 2015 Jul 02, 2015

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those links give me the firefox plug in.......doesn't help me if I want it on my harddrive.....can't run Incredimail without it.....thnks tho

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New Here ,
Jul 01, 2015 Jul 01, 2015

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Clipboard025.jpg

What should I do?

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Adobe Employee ,
Jul 03, 2015 Jul 03, 2015

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Hi catniproses,

Well,

Grab the Uninstaller here:

http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

run it; it will uninstall ALL flash player versions

Next let make sure you have the correct processes closed.

Open a CMD prompt Run a Command as Administrator from the Windows 7 / Vista Run box

copy/paste the following one by one or make a bat file to do it all in one step How to Write a Batch File (with Examples) - wikiHow

taskkill.exe /im plugin-container.exe /f

taskkill.exe /im firefox.exe /f

taskkill.exe /im iexplore.exe /f

taskkill.exe /im flash* /f

taskkill.exe /im battle* /f

That should close any flash dependent programs ( that I know of )

next in the cmd window do the following:

ATTRIB -H -S -R C:\Windows\System32\Macromed\Flash /s /d

ATTRIB -H -S -R C:\Windows\SysWOW64\Macromed\Flash /s /d

rmdir "C:\Windows\System32\Macromed\Flash" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Adobe\Flash Player" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Macromedia\Flash Player" /s /q

IF exist C:\Windows\SysWOW64 rmdir "C:\Windows\SysWOW64\Macromed\Flash" /s /q

( note IF you are on 32 bit you can eliminate anything with sysWOW64 )

Next try installing the files at the bottom of this page one by one.

Installation problems | Flash Player | Windows

Hopefully that will get you up and running. ( why Adobe does not provide a bat file and automate it is beyond me to simplify it for end users)

Good luck

Piyush

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