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When I run flashplayer18_ha_install.exe, it opens the "Adobe Download Manager" window, but the window is blank. From there nothing happens.
I've restarted the computer, which was ineffectual. I attempted a system restore to an earlier point, but the computer wouldn't allow it because it couldn't locate a Firefox "Old Data" file of some sort. Help, please.
Well,
Try this
Grab the Uninstaller here:
http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe
run it; it will uninstall ALL flash player versions
Next let make sure you have the correct processes closed.
Open a CMD prompt Run a Command as Administrator from the Windows 7 / Vista Run box
copy/paste the following one by one or make a bat file to do it all in one step How to Write a Batch File (with Examples) - wikiHow
taskkill.exe /im plugin-container.exe /f
taskkill
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Well,
Try this
Grab the Uninstaller here:
http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe
run it; it will uninstall ALL flash player versions
Next let make sure you have the correct processes closed.
Open a CMD prompt Run a Command as Administrator from the Windows 7 / Vista Run box
copy/paste the following one by one or make a bat file to do it all in one step How to Write a Batch File (with Examples) - wikiHow
taskkill.exe /im plugin-container.exe /f
taskkill.exe /im firefox.exe /f
taskkill.exe /im iexplore.exe /f
taskkill.exe /im flash* /f
taskkill.exe /im battle* /f
That should close any flash dependent programs ( that I know of )
next in the cmd window do the following:
ATTRIB -H -S -R C:\Windows\System32\Macromed\Flash /s /d
ATTRIB -H -S -R C:\Windows\SysWOW64\Macromed\Flash /s /d
rmdir "C:\Windows\System32\Macromed\Flash" /s /q
rmdir "C:\Users\%username%\AppData\Roaming\Adobe\Flash Player" /s /q
rmdir "C:\Users\%username%\AppData\Roaming\Macromedia\Flash Player" /s /q
IF exist C:\Windows\SysWOW64 rmdir "C:\Windows\SysWOW64\Macromed\Flash" /s /q
( note IF you are on 32 bit you can eliminate anything with sysWOW64 )
Next try installing the files at the bottom of this page one by one.
Installation problems | Flash Player | Windows
Hopefully that will get you up and running. ( why Adobe does not provide a bat file like i have and automate it is beyond me to simplify it for end users)
Good luck
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Full functionality has been restored! Thanks.
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no problem