Help! The abobe download manager keeps getting stuck.

[zetd77385733]

So I am trying to download the latest adobe flash player. But the problem is on the 2 of 3 installation part I download it as normal then the adobe download manager gets stuck. Here is a picture of the problem http://imgur.com/BSLCzFX . Please help, I can't run most of my stuff with this bug.

[joeb294]

I have been having the same exact problem. Once the download manager appears, its blank white like the picture shows, and does nothing. I even tried uninstalling adobe flash and a fresh install to no avail. If anyone knows how to fix I would also love to know.

[piyush2508]

Hizetd77385733‌,

Can you please clean up your machine using our uninstaller, Please find the instructions and uninstaller at location - Uninstall Flash Player | Windows. Once complete with uninstaller use our offline installer, you can find the installer at location - Installation problems | Flash Player | Windows

Please let me know if this helps.

Thanks

Piyush

[Carm01]

What is you OS system and architecture?

What web browser?

Please provide us with more information that it get stuck please

Before posting, please read and provide the following information:

• Operating system version
• Web browser and version
• Flash Player version
• Explain your problem in step-by-step detail if possible
• If you get error messages, please quote them exactly, or provide a screenshot

[joeb294]

-windows 7 home premium, service pack 1

-firefox v39.0

-flash v17.0.0

-Intel core i7-4770 3.40ghz, 8gb memory, 64bitos

I have never had a flash update problem; updates have always gone through with no issue directly from the adobe website as adobe recommends you do from no other source. Now in light of the new adobe issues, I have tried to update but cannot. Here is my process:

go to adobe update page Adobe Flash Player Install for all versions > uncheck optional McAfee > click 'install now' yellow box for Adobe update > website initializes > box pops up for flashplayer18_ha_install.exe > save file > once downloaded, run file > Adobe download manager pops up as it normally does at this point during any adobe update.. only this time it is a white box that does nothing and will sit there all day if you let it (its the exact same box that original poster zetd77385733 uploaded in his picture) > exit out of this box > IE (which I never use) pops up a window titled "view and manage your internet explorer add-ons" but the window is blank of any addons, because I do not use IE> exit out of this and thats it.

[zetd77385733]

Sorry for the late reply, the Flash Player for Firefox - NPAPI worked for me too

[Carm01 · Accepted solution]

Go ahead and give this a try please:

Can't install updates

this solution seems to work good, hopefully it will resolve your issue

[joeb294]

The commands didn't seem to make a difference, but the direct download link at the bottom of the page for Flash Player for Firefox - NPAPI did the trick. Thanks for the link