flashplayer download manager problem -windows xp

[mandyw79673303]

When I try to run the installer for flashplayer 18  on Windows XP, I get "Adobe Download Manager has encountered a problem and needs to close.  We are sorry for the inconvenience." I have downloaded a  fresh copy with the same result. The file is called:

flashplayer18_ha_install.exe

I am using Firefox and sometimes Chrome, both of which report flash player needed updating.

Mandy

[pwillener]

Don't use the download manager, use the offline installers

• Flash Player for Internet Exporer - ActiveX
• Flash Player for Firefox - NPAPI

[gazh74464350]

Hi pwillener,

I have the exact problem described above (Windows XP, Adobe Flash Player 18 update) for installing latest update - and I use the offline installer. I even uninstalled Flash Player after reading your post and then re installed (Firefox version). Same result as described by mandyw. I uninstalled the Download Manager as well and still it says "Adobe Download Manager has encountered a problem and needs to close.  We are sorry for the inconvenience" so that made no difference at all.

I now have a message at the top of nearly every page I open in Firefox saying that Adobe plugin is unstable and Firefox has therefore disabled it, and I need to manually agree to run the player on every page or download the latest update - which fails as described above. So I'm completely stuck here.

[piyush2508]

Hi

Well, this might look like a big solution but its a small one.

Try this

Grab the Uninstaller here:

http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

run it; it will uninstall ALL flash player versions

Next let make sure you have the correct processes closed.

Open a CMD prompt Run a Command as Administrator from the Windows 7 / Vista Run box

copy/paste the following one by one or make a bat file to do it all in one step How to Write a Batch File (with Examples) - wikiHow

taskkill.exe /im plugin-container.exe /f

taskkill.exe /im firefox.exe /f

taskkill.exe /im iexplore.exe /f

taskkill.exe /im flash* /f

taskkill.exe /im battle* /f

That should close any flash dependent programs ( that I know of )

next in the cmd window do the following:

ATTRIB -H -S -R C:\Windows\System32\Macromed\Flash /s /d

ATTRIB -H -S -R C:\Windows\SysWOW64\Macromed\Flash /s /d

rmdir "C:\Windows\System32\Macromed\Flash" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Adobe\Flash Player" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Macromedia\Flash Player" /s /q

IF exist C:\Windows\SysWOW64 rmdir "C:\Windows\SysWOW64\Macromed\Flash" /s /q

( note IF you are on 32 bit you can eliminate anything with sysWOW64 )

Next try installing the files at the bottom of this page one by one.

Installation problems | Flash Player | Windows

Hopefully that will get you up and running. ( why Adobe does not provide a bat file like i have and automate it is beyond me to simplify it for end users)

Good luck

[gazh74464350]

Hi

Yes, this does seem very complicated and scary for someone who knows zero about computers!!

Regarding:

Open a CMD prompt Run a Command as Administrator from the Windows 7 / Vista Run box

I have windows XP (see first line of post) and this seems to be for Vista or Windows 7?

[gazh74464350]

Hi

I have got the latest version now, but not through the updates which still don't work.

Flash Player for Firefox - NPAPI has suddenly changed to the latest version 18.0.0.194 (it was still the old one until this morning) and I have downloaded it and installed with no problems.

[Guest]

You genius.

Thank you

[gazh74464350]

I forgot to say that you can get the latest version of Flash Player for Firefox (and other browsers too) at the bottom of this page, under "Still having problems?" heading:

Installation problems | Flash Player | Windows

That is where I got it from.