Changed PC without deactivating my photoshop element and premiere element license key. Now it refuses to start. How can I deactivate the old computer?

Report · Jul 04, 2015

I installed Photoshop and premiere element on both my PC and laptop and my PC died. Reinstalled on new PC and it nowe complains about photoshop being installed more then twice (premiere is not installed on the laptop...)

I can I deactivate the old PC (both Photoshop and Premiere)???

Report · Jul 04, 2015

if there's an excess activation issue you will see a message stating exactly that when you try to install your programs. if you see that contact adobe support during pst business hours by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

ask for an activation count reset.

if you see a problem after installation it's not an activation count issue. start debugging by:

reset your preferences -

acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w.html

adobe media encoder: https://forums.adobe.com/thread/1713540

after effects: http://helpx.adobe.com/after-effects/using/preferences.html

bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

indesign: https://forums.adobe.com/thread/526990

lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html