Error message showing when returning library book?

[charlotteb326538]

Error returning item. License server communication problem. E_BAD_LOAN_ID

[pwillener]

Is this regarding Acrobat Reader, or Adobe Digital Editions?

[charlotteb326538]

Adobe Digital Editions

[pwillener]

[topic moved to ADE forum]

[AadeshSingh]

Hi charlotteb326538,

Please try to de-authorize the computer and then reauthorize it again.

You can also refer to this thread Error when returning library books, it might be some help.

Let me know how it goes.

Regards,

Aadesh

[charlotteb326538]

Tried to deauthorise and then authorise again. Book still won't return.