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Cant load Flash player.Windows 7 home ,internet explorer ,Tried all the stps Adobe has,says its finished,but its not there.try to open on you tube,facebook says theres a problem try later.

Community Beginner ,
Jul 07, 2015 Jul 07, 2015

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I get down to adobe wanting me to ask forums.I've loaded and re loaded many times.Always says congrats finished!

Go to my programs and its not there. There a 32 bit showing but cant open. I have un installed it .I'm so lost, Been trying to load for weeks!

Thanks!!!!

David

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Advocate ,
Jul 07, 2015 Jul 07, 2015

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1) Grab the Uninstaller here:

http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe

2) Run it; it will uninstall ALL flash player versions

3) Next let make sure you have the correct processes closed. If flash dependent processes are NOT closed, then flash will not install/update PERIOD. I have tested this with the new offline installer and they MUST be closed.

Open a CMD prompt Run a Command as Administrator from the Windows 7 / Vista Run box

Copy/paste the following one by one or make a bat file to do it all in one step How to Write a Batch File (with Examples) - wikiHow

Ignore anything with a “::” at the beginning as that is just a remark

:: Kills any (known to me) programs that use flash player

taskkill.exe /im plugin-container.exe /f

taskkill.exe /im firefox.exe /f

taskkill.exe /im iexplore.exe /f

taskkill.exe /im flash* /f

taskkill.exe /im battle* /f

taskkill.exe /im Steam* /f

:: added July 7 2015 the weather desktop channel app

taskkill.exe /im TWC.Win7.exe /f

That should close any flash dependent programs (that I know of)

4) Next in the cmd window do the following on WIN7 ONLY DO NOT DO THIS ON WIN8, 8.X or higher:

ATTRIB -H -S -R C:\Windows\System32\Macromed\Flash /s /d

ATTRIB -H -S -R C:\Windows\SysWOW64\Macromed\Flash /s /d

rmdir "C:\Windows\System32\Macromed\Flash" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Adobe\Flash Player" /s /q

rmdir "C:\Users\%username%\AppData\Roaming\Macromedia\Flash Player" /s /q

IF exist C:\Windows\SysWOW64 rmdir "C:\Windows\SysWOW64\Macromed\Flash" /s /q

( note IF you are on 32 bit you can eliminate anything with sysWOW64 )

5) Next try installing the files at the bottom of this page one by one, or whichever ones you need.

Installation problems | Flash Player | Windows

Hopefully that will get you up and running. (Why Adobe does not provide a bat file and automate it is beyond me to simplify it for end users)

Good luck

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