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Why can I not install FP on my mac book pro mac os, OS X Yosemite v 10.10.10

New Here ,
Jul 08, 2015 Jul 08, 2015

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The installer starts the download but stops....Have Safari NPAPI, Mac OS, and as above, Please assist. I have spent hours reading files and attempting to download then install Adobe Flash 18.

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Adobe Employee ,
Jul 09, 2015 Jul 09, 2015

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Hi,

Please use our offline installer on - Installation problems | Flash Player | Mac Page.

--

Piyush

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New Here ,
Jul 10, 2015 Jul 10, 2015

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Thank you. I do this and it installs, then states error and leads to a help page with no help that I can resolve the issue. Many attempts and still no success.

Any other ideas, please?

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New Here ,
Jul 10, 2015 Jul 10, 2015

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Why dos this state currently being moderated?

Curious, thank you.

ruth

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Adobe Employee ,
Jul 10, 2015 Jul 10, 2015

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Hi ruth NC‌,

Can you please post the screenshot of the error (How to post a screenshot in the forum)

Thanks

Piyush

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New Here ,
Jul 12, 2015 Jul 12, 2015

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Hello,

Back again after many hours and attempts to resolve this. I have followed the above links and none work:(. I am extremely disgusted.

I have Yesomite OS X MacBook Pro 9.2 with Safari 8.07.

The app downloads.

I go to the download to the installer,

The program Adobe Flash Player 18 utilizes, then proceeds to install various

  percentages then stops...

States cannot complete. No error number.

This is in a box with a yellow box with black finish in it. I click it and go to a help page where there is nothing leads to a resolution to the problem

I have gone to get adobe and other links to the Flash Player 18. I have gone to third party pages with links to adobe.....til I am sick.

I have check allvof the links in the help and faq pages.

WHAT is this issue? Please assist........there are a lot of computers with the software  mine has please assist.

Thank you

Ruth

<deleted personal information>

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New Here ,
Jul 12, 2015 Jul 12, 2015

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Did so same results, many many times, thank you.

Ruth

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Adobe Employee ,
Jul 12, 2015 Jul 12, 2015

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Hi ruth NC‌,

Sorry for the trouble, Can you please clean your system for flash player using our offline uninstaller - http://fpdownload.macromedia.com/get/flashplayer/current/support/uninstall_flash_player_osx.dmg and then re-install flash player using download from here - http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg

let me know if this helps.

Thanks

Piyush

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New Here ,
Jul 17, 2015 Jul 17, 2015

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Hello,

I am extremely frustrated and I am sure you are also....

I have done as recommended...many many times..spent way way too much of my valuable time with this withNO nada resolution......why is there no resolution available for this?????

First, I hav uninstalled as insructed....

The program downloaded, then while installing stated that it failed after various   % installed

no reason given.

Go to the troubleshoot for Mac page

verify flash player no for the hundredth time is not not on my system

Where do I go now????

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