Hi, I know this topic has been raised before in various
flavors on this forum. I've reviewed the relevant postings and
suggested solutions, but have not yet found a fix for my particular
flavor of the problem.
I'm running RH HTML 7 on Windows XP, outputting WebHelp for
viewing in IE (6 and 7) and Firefox on Windows systems only. The
Help looks & behaves great in IE. In Firefox, it looks as it
does in IE *if viewed locally*. If viewed in Firefox over a server
connection (as it will be by customers), the Help's Index and
Search tabs display their content in the problematic format
reported by earlier posters -- in Search, an alphanumeric list of
terms instead of the desired Search input box; in Index, a
pseudo-index with all terms at all levels expanded, and with terms
that actually link to topics displayed in bold font weight
("heading only" terms display in regular font weight). Both the
Index and Search 'work' in Firefox -- you click a linked term and
the correct topic displays in the right-hand Help pane -- but in a
less user-friendly way than in IE.
My output does contain the appropriate whdata, whgdata, and
whxdata folders. I generate WebHelp using the DHTML > JavaApplet
> Pure HTML format. I've tried the other formats, with the same
results described above. I've checked browser settings, and
everything that should be enabled (pop-ups, ActiveX) is. I should
note that other internal users viewing the same Help over the same
server connection report the same results in FF, so the problem is
not confined to my machine.
Any thoughts as to a possible fix?
Thanks in advance for any/all help.