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Can not access purchase!

Guest
Jul 12, 2015 Jul 12, 2015

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I purchased a play from Playscripts in May and was able to open it and read it.  I am now trying to open the play and it is asking for an authorization or an adobe ID.  I made an ID today and it says it will not authorize.  I tried your chat and they said I have no other ID and could not help me and I now can not access this play that I paid for! 

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shreya Adobe Employee
Adobe Employee ,
Jul 12, 2015 Jul 12, 2015

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What is the exact error you are getting !

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