Installing a flash player update

[cxksmom]

What do I do when I get "application initialization error?"  I need the latest version of Flash Player.  I  have Windows 8 and am working on a surface pro 3.  Please help!

[_maria_]

Hi cxksmom,

If you use Internet Explorer, there is nothing to install.  Microsoft embeds Flash Player in Internet Explorer and they release updates to Flash Player via Windows Updates.  Please run Windows Updates to get the latest version.

If this is the installer for a different browser, I'd like to get some log files from you to troubleshoot further.  Please do the following:

1. Create an empty text file named ADM.trace inside your %temp% directory (usually C:\Users\<YourUserID>\AppData\Local\Temp\).  The file extension itself is .trace, not .txt or anything else.
   1. To create the empty text file, navigate to the %temp% directory, right-click in an empty area and select New > Text Document
   2. Rename the new file to ADM.trace
   • Note: make sure file extensions are visible so that the extension is .trace and not .txt.  See Show or hide file name extensions - Windows Help
2. Run the online installer again until it stops
3. When the installer stops, upload the two files, Adobe_ADM.log and Adobe_GDE.log, saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs using the How to share a document instructions.
4. Post the URL to the uploaded log files in your reply.

Thank you.

--

Maria