How do I deauthorize my computer in Adobe Digital Editions program?

[benjamin_weon]

I authorized my computer with the incorrect Adobe ID, but now I cannot authorize my computer with the correct Adobe ID. It will not let me deauthorize the wrong account nor allow me to authorize the correct account.

[Jim_Lester-oIBbX7 · Accepted solution]

Ctrl-Shift-D (Cmd-Shift-D Mac) should bring up a deauthorization dialog.

[stephenr56848052]

That only assists if one has the computer. I need to know how to reauthorise  an old computer (which I do not have) from my Adobe ID account without the computer, so I can authorise the new computer

[stephenr56848052]

De-authorise  an old computer that is

[cherih25004026]

I'm having the same problem, except I'm using the username and PW I created with my adobe account and ADE will not recognize them.  I am beyond frustrated!  So, I am unable to deactivate the program.

[mrshall25]

I have the exact same problem.  I reset my password but still it says I cannot de license my computer and try later.

[cherih25004026]

Ok…Just talked to a women at the NY Public Library.  Get rid of Adobe Digital Editions 4.0…look for older versions.  I tried ADE 2.0…still didn't work.  Then I tried ADE 1.7.2 and BINGO!  Success:)

Hope this helps!

Cheri

[chainesm]

I did the same thing and deleted all versions of ADE.  I then went to Download | Adobe Digital Editions Home and/or SCL - Digital Downloads to find ADE 3.0.  Once I installed 3.0 I was able to download the book I needed. 

[carolynl18094642]

This doesn't seem to work anymore.

I have the computer and I want to deauthorize it before shifting to a new computer.  there is no menu option and control-shift-d has no effect.

How can I do this?