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adobe flash player

New Here ,
Jul 09, 2015 Jul 09, 2015

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adobe flash player will not install on my imac

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Adobe Employee ,
Jul 15, 2015 Jul 15, 2015

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Hi deec1950,


What does "will not install on my imac"?  Please provide detailed information so that we may be able to assist you.

--

Maria

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New Here ,
Jul 15, 2015 Jul 15, 2015

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It will download, start to install and about halfway through it will stop. It won’t install.

Dee Cutshall

deecutshall@yahoo.com

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Adobe Employee ,
Jul 16, 2015 Jul 16, 2015

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Hi,

Can you please try uninstalling the older version :How do I do a clean install of Flash Player?     and then try installing latest version: Adobe Flash Player Install for all versions

Thanks,

Amrit

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New Here ,
Jul 16, 2015 Jul 16, 2015

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I will review the links you sent and try it AGAIN today but I have done this several times. This has been going on for a while now.

Thank you

Sent from my iPhone - please excuse typos!!!

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Adobe Employee ,
Jul 16, 2015 Jul 16, 2015

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Hi deec1950,


To troubleshoot further, please provide the following information:

  • OS version
  • The 4 log files listed in the FAQ Where do I find the Flash Player installation log on the Macintosh?
    • To minimize duplicating steps, please read through the FAQ before doing anything
    • For Files 3 & 4, please enable verbose logging before running the online installer again
    • At the bottom of the FAQ are instructions for uploading the files, please use those to upload the files
    • Post the URL to the uploaded files in your reply

Thank you.

--

Maria

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