Make sure install the 6.1 update. The "help not working" is a bug in the 6.0 release, and was fixed in the subsequent update.
Thanks, Jim. I am running update now, though the update being applied does not seem to be identified as 6.1 or anything else. Hopefully that does it.
PS They released a major version without help working?? :-)
Yup, that did it - thanks again Jim.